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Money Back Guarantee

Click here for the printable NIZORAL A-D Money Back Guarantee Mail-In Certificate.

If you are not satisfied after using a NIZORAL A-D product as directed for a minimum of 8 weeks and would like to request your purchase price refunded to you:

1. The original completed NIZORAL A-D Brand Money Back Guarantee Mail-In Certificate (see below)

2. Your original in-store or online retailer identified sales receipt dated 01/01/18 through 12/31/18 indicating eligible NIZORAL A-D product purchased with purchase price circled. Money Back refund request must be postmarked a minimum of 56 days after sales receipt purchase date. Submissions postmarked before 56 days from product purchase date are ineligible and will not be honored.

3. The original NIZORAL A-D product UPC from the package.


A refund for the purchase price of your NIZORAL A-D product up to $20.00 (including tax) and minus any coupon or special savings.

Mail Redemption Request To:
NIZORAL A-D Money Back Guarantee, Johnson & Johnson Consumer Care Center - PO BOX 767, Neenah, WI 54956

Offer Terms valid for U.S. residents only. Purchase must be made 01/01/18 through 12/31/18 and reimbursement claim received at the redemption mailing address on or before 3/28/19. Offer is limited to one (1) reimbursement claim per household or street address for the purchase of any of the following:

  • one (1) NIZORAL A-D Shampoo 4 oz
  • one (1) NIZORAL A-D Shampoo 7 oz

This offer is not valid in combination with any other NIZORAL A-D product offer or rebate. Multiple product reimbursement requests per household or street address will not be honored. Requests received with P.O. Box return addresses will not be honored. Maximum value of the reimbursement per household or street address equals up to purchase price, with a maximum of $20.00 USD, including tax and minus any coupon or special savings. Eligible Participants requests will receive a refund check by mail.

*Offer limited to US residents only, 18 years of age or older. Please allow 6-8 weeks for processing and delivery. If birth date, original UPC(s), valid original sales receipt (with retailer name, accurate product description, purchase price and date) are not included in the request for a refund, the purchase price (up to $20.00 including tax and minus any coupon or special savings) will not be refunded. Fraudulent submission including use of multiple addresses to obtain additional rebates may result in federal prosecution under the U.S. Mail Fraud Statutes (18 U.S. Code, Section 1342). We are not responsible for lost, late or undeliverable requests or responses.

Click here for the printable NIZORAL Money Back Guarantee Mail-In Certificate.